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	<title>Forming &#187; change</title>
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		<title>It&#8217;s not a trap</title>
		<link>http://www.forming.co.nz/2011/10/its-not-a-trap/</link>
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		<pubDate>Sun, 02 Oct 2011 23:33:23 +0000</pubDate>
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		<guid isPermaLink="false">http://www.forming.co.nz/?p=634</guid>
		<description><![CDATA[I&#8217;ve seen a few references recently in the journals to the apple in the jar scenario.  The original for this metaphor was actually a coconut with a small hole cut in one end and a few peanuts inside.  It was &#8230; <a href="http://www.forming.co.nz/2011/10/its-not-a-trap/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<title>Re-thinking Service Quality</title>
		<link>http://www.forming.co.nz/2010/01/re-thinking-service-quality/</link>
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		<pubDate>Tue, 19 Jan 2010 03:12:41 +0000</pubDate>
		<dc:creator>admin</dc:creator>
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		<category><![CDATA[Six Sigma]]></category>

		<guid isPermaLink="false">http://www.forming.co.nz/?p=436</guid>
		<description><![CDATA[I was told an interesting story today by a highly successful local business woman.  She is arranging for her elderly father to move down to Queenstown to be closer to her.  She has been looking for a house for him &#8230; <a href="http://www.forming.co.nz/2010/01/re-thinking-service-quality/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<title>Frameworks for Change Management</title>
		<link>http://www.forming.co.nz/2009/09/frameworks-for-change-management/</link>
		<comments>http://www.forming.co.nz/2009/09/frameworks-for-change-management/#comments</comments>
		<pubDate>Tue, 22 Sep 2009 22:54:25 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Articles]]></category>
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		<category><![CDATA[change]]></category>
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		<guid isPermaLink="false">http://www.forming.co.nz/?p=362</guid>
		<description><![CDATA[Managing change is a critical skill in today’s world of rapid and continuous change. Businesses often recognise the challenge of getting people to change shortly after implementation has started. The new system, process or structure is expected to go in &#8230; <a href="http://www.forming.co.nz/2009/09/frameworks-for-change-management/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<title>Control &amp; Change</title>
		<link>http://www.forming.co.nz/2009/08/control-change/</link>
		<comments>http://www.forming.co.nz/2009/08/control-change/#comments</comments>
		<pubDate>Wed, 26 Aug 2009 21:31:01 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Articles]]></category>
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		<category><![CDATA[programme]]></category>

		<guid isPermaLink="false">http://www.forming.co.nz/?p=344</guid>
		<description><![CDATA[There&#8217;s an interesting blog on HBR today called What to Do When You&#8217;re Out of Control by Peter Bregman.  It&#8217;s written as an example of how we can help ourselves feel better and deal with others more effectively in uncertain &#8230; <a href="http://www.forming.co.nz/2009/08/control-change/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<title>Innovation</title>
		<link>http://www.forming.co.nz/2009/07/innovation/</link>
		<comments>http://www.forming.co.nz/2009/07/innovation/#comments</comments>
		<pubDate>Thu, 23 Jul 2009 20:33:40 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Articles]]></category>
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		<category><![CDATA[change]]></category>
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		<category><![CDATA[project]]></category>

		<guid isPermaLink="false">http://www.forming.co.nz/?p=312</guid>
		<description><![CDATA[Innovators are, above all, problem solvers.  They don&#8217;t sit in front of a workbench and say &#8216;I wonder what will happen if I add this widget to this whatsit &#8211; Oh look a self-sealing-stembolt!&#8217;  (There are people who do that &#8230; <a href="http://www.forming.co.nz/2009/07/innovation/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<title>Managing Change</title>
		<link>http://www.forming.co.nz/2009/07/managing-change/</link>
		<comments>http://www.forming.co.nz/2009/07/managing-change/#comments</comments>
		<pubDate>Mon, 20 Jul 2009 04:53:02 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Articles]]></category>
		<category><![CDATA[what I do]]></category>
		<category><![CDATA[change]]></category>
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		<category><![CDATA[group-coaching]]></category>
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		<guid isPermaLink="false">http://www.forming.co.nz/?p=294</guid>
		<description><![CDATA[It&#8217;s impossible for business change to be wholly confined to systems and processes &#8211; people are always involved too and therein lies the key difference between project or programme management and change management.  The first two are primarily concerned with &#8230; <a href="http://www.forming.co.nz/2009/07/managing-change/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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